Business Resilience Roadmap series
Equipping regional Queensland small businesses with strategies to navigate complex environmental, economic and cyber threats.
About the project
One Business was a TAFE Queensland and Queensland Government initiative delivered by IM Agency from 2019 to 2026. The program featured train-the-trainer frameworks, emerging business support, regional in-person training, meet-the-buyer events, weekly newsletters, and online Lunch&Learn sessions, engaging extensive industry, government and Indigenous community stakeholders.
The challenge
In mid-2025, One Business needed an in-depth exploration of the Business Resilience Roadmap. IM Agency was tasked with equipping regional Queensland small businesses with actionable strategies to navigate complex environmental, economic, and cyber threats, driving long-term disaster preparedness, continuity planning and adaptive capacity across diverse communities.
The solution
IM Agency developed and delivered a six-part online Building Resilience Roadmap series. The solution included comprehensive facilitator guides, trainer manuals, participant workbooks, and session-based training resources aligned with Queensland Government frameworks. Topics covered risk assessments, emergency response, operational continuity, strategic resilience, technology security and adaptive leadership.
The results
Delivered online over two months, the program successfully provided a scalable, high-impact resilience curriculum designed for future regional rollouts. Participants gained practical business continuity templates and tools covering initial 48-hour response, supply chain defence, cyber risk management, and strategic leadership, establishing a standardised resilience baseline for regional small businesses.
Project services: learning, engagement
